Florists - fast and efficient service to homes and offices. Please contact us by e-mail, tel or by fax for more details.

Florists - Welcome to Red Hot Plants. We have been established as a retail outlet for over 10 years selling top quality artificial plants and flowers to homes and offices. It is only recently we have progressed to selling our products on a web site. We hope you enjoy our site, please feel free to contact us, we are always looking for ways to update our service and we value your feedback.

GENERAL
(a) All measurements are approximate.
(b) The reproduction of colours is as accurate as the photographic and production process will allow.
(c) All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our web site shall be construed and governed according to English law and the English courts shall have jurisdiction in all such matters.
(d) Materials contained on this World Wide Web site are the copyright of Red Hot Plants©. Except as specifically set out below they may not be copied, reproduced, published, downloaded, modified, reused, re-posted or otherwise used in any form, including electronic copying or use in on-line systems or on any part of the Internet, without the express written permission of Red Hot Plants© .

PAYMENT
A Method of Payment
When you proceed to checkout, you will be asked to give your name and address for delivery and your email address for confirmation. You will then be passed to a secure server where you will be asked to enter details of your debit or credit card.You can pay either by VISA, Master Card, Switch or Delta. We will accept cheques, if they are posted to us with a printed copy of our order form. You will not receive an acknowledgement of your order if you choose to pay this way, and we will only dispatch the goods on clearance of your cheque. Orders will not be accepted by telephone.

CANCELLATIONS

To return or exchange an item, please send your purchase back to, 3,Evesham Close, Mossgate Park, Heysham, Lancashire LA3 2FL
Don't forget to include your name, address and telephone number including dialing code. We cannot be responsible for any item that fails to reach us, so please register your parcel.
Orders may be cancelled within 5 days being sent to us. You may phone our customer services number 01524 851017or send a fax to 01524 851017 or email at mail@redhotplants.co.uk. If you phone us initially, we would ask that you confirm the cancellation by email. If you cancel before the goods have been despatched, we will refund your money in total within 30 working days.

If we have despatched the goods, we ask that you send a fax at 01524 851017 or email to mail@redhotplants.co.uk , advising us that you wish to return the goods. Any returns must be made within 10 days of you receiving the goods. In this case we will not refund your costs in sending the product back to us and reserve the right to deduct our original delivery cost in sending the product to you, from your refund.